SuperCard Member Terms of Service

Welcome to SuperCard (hereinafter "the Service"). The Service is provided by SuperDigital Co., Ltd. (超數雲端科技股份有限公司) (hereinafter "the Company"). By registering for, logging into, or using the Service, you acknowledge that you have read, understood, and agree to be bound by the entirety of these Member Terms of Service (hereinafter "these Terms") and the Company's Privacy Policy. If you do not agree to any part of these Terms, please do not use the Service.

1. Description of Service

SuperCard is a smart business-card management platform combining AI and OCR technology, offering features including but not limited to:

• AI business card recognition and scanning (AI OCR)

• Automatic contact filing and smart tag classification (Smart Tag)

• SC Topology — a business networking map

• AI smart conversation and company information search

• Team contact cloud sharing and data export

The Company offers different paid tiers, including a "Basic (free)" plan, "Individual Plan," and "Business Plan." The features and usage quotas of each plan are as announced on the official website. The Company reserves the right to add, modify, restrict, or terminate any service feature at any time, without incurring any liability for compensation to members or third parties.

2. Membership and Registration

You must be at least 18 years old or otherwise possess full legal capacity to register as a member of the Service; minors must obtain consent from their legal representative. The Company is not obligated to proactively verify a member's legal capacity, and members are responsible for ensuring their registration complies with this section. Any disputes or damages arising from failure to comply with this section shall be the member's sole responsibility.

At the time of registration, you must provide true, accurate, and complete personal or company information, and update it promptly in the event of any change. If any loss is suffered by the Company or a third party due to inaccurate, incorrect, or un-updated information provided by a member, the member shall bear full liability for compensation.

Administrator accounts under a Business Plan are responsible for managing the conduct of team members they invite to join; the Company does not intervene in, and bears no responsibility for, disputes over data access or use among team members.

3. Account Security

Members are responsible for safeguarding their own account, password, and login credentials, and may not transfer, lend, or share their account with others.

If a member discovers unauthorized use of their account or has any other security concerns, they must notify the Company immediately; however, the Company bears no liability for any loss occurring prior to such notification.

All actions performed via login with a member's account and password are presumed to have been performed by that member, who shall bear full responsibility for such actions. The Company bears no liability for any loss, or third-party claims, arising from a member's failure to properly safeguard their account credentials.

4. Paid Plans and Billing

The Service offers monthly and annual billing cycles, with the annual plan offering an approximate 10% discount; actual pricing and discounts are as announced on the official website. The Company reserves the right to adjust plan content, pricing, and discounts at any time; price adjustments do not apply retroactively to payments already completed.

Paid plans will be automatically charged on the agreed billing cycle during the subscription period, unless the member cancels the subscription before the end of the current period.

Payment processing is provided by NewebPay (藍新金流); members' payment information is processed by NewebPay's systems, and the Company does not directly store sensitive payment data such as members' credit card numbers. The Company bears no liability for damages arising from system issues, delays, or errors on the part of NewebPay or the card-issuing institution, as these are beyond the Company's control; however, the Company will assist members in liaising with the payment processor to resolve such issues.

For refund-related matters, please refer to the Company's separately established Refund Policy. The Company retains final discretion, within a reasonable scope, over whether a refund is granted and the refund amount.

5. Usage Rules (Prohibited Conduct)

When using the Service, members may not:

• Upload, store, or distribute business card data or content that is unlawful, infringing, defamatory, fraudulent, pornographic, or that violates another person's privacy.

• Use automated programs (such as crawlers or bots) to bulk-scrape data from the Service, or engage in any conduct that compromises system stability, or that cracks or reverse-engineers the Service's software or algorithms.

• Access another person's account, contact data, or shared company lists without authorization, or assist any third party in doing so.

• Use the Service for any purpose that violates the laws of the Republic of China (Taiwan), international treaties, or the rights of third parties.

• Resell, rent, sublicense, or otherwise provide all or part of the Service to any third party without the Company's consent.

• Upload business cards, contacts, or other personal data that the member does not lawfully hold or is not authorized to provide.

If a member violates any of the foregoing provisions, the Company may, without prior notice, suspend or terminate the member's account access and delete related content, without any liability for compensation. If the Company or a third party suffers damages (including but not limited to attorneys' fees, settlement amounts, or fines) as a result of a member's violation of this section, the member shall bear full liability for compensation.

6. Content License and Intellectual Property

The Service's system architecture, interface design, AI algorithms, source code, trademarks (including the SuperCard name and logo), and all other intellectual property rights belong to the Company or the original rights holder. Without the Company's prior written consent, members may not reproduce, modify, distribute, publicly transmit, reverse-engineer, or develop derivative products based on the Service in any manner.

Members retain original ownership of the business card and contact data they upload. However, by uploading such content, the member is deemed to have granted the Company a worldwide, royalty-free, sublicensable, non-exclusive license to reproduce, store, process, transmit, and use such content to the extent necessary to provide, operate, and improve the Service, and to conduct de-identified statistical analysis. This license remains in effect after a member deletes content or terminates their account, until the Company completes the data deletion process.

Members are responsible for ensuring that the content they upload does not infringe any third party's intellectual property rights or violate applicable personal data protection laws. If the Company becomes subject to a third-party claim or lawsuit as a result of content uploaded by a member, the member shall bear full liability for compensation and shall assist the Company in resolving the related dispute.

7. Service Level and Changes

The Company will operate the Service with reasonable care but does not guarantee that the Service will be uninterrupted, error-free, or that it will fully meet any member's specific needs.

The Company may temporarily or permanently suspend part or all of the Service due to system maintenance, upgrades, information security measures, or force majeure, and will provide advance notice within a reasonable scope; emergency maintenance or information security incidents may be carried out without prior notice.

The Company reserves the right to modify, suspend, or terminate the Service (including the free plan) at any time, and, except as otherwise provided by law, bears no liability for compensation to members. For paid members, fees for any unused period arising from the Company's termination of the Service will be handled in accordance with the Refund Policy.

8. Disclaimer

The Service is provided on an "as-is" and "as-available" basis. The Company makes no express or implied warranties regarding the Service's merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or uninterrupted operation.

The Service's AI-generated results (such as OCR scan results, company information search results, and AI conversation suggestions) may be inaccurate or contain errors due to the quality of the original business card image, limitations of the data source, or limitations inherent to the AI model itself. Members must exercise their own judgment and verify the accuracy of such data before relying on these results for business or other decisions. The Company bears no liability for any loss a member incurs from relying on such AI-generated output.

The Company makes no warranties and bears no liability regarding third-party websites, services, or applications linked to, integrated with, or referenced through the Service (including but not limited to NewebPay, the App Store, and third-party CRM systems). Members should independently assess the risks of any dealings with such third parties.

9. Limitation of Liability

To the maximum extent permitted by law:

The Company bears no liability for any indirect, incidental, consequential, punitive, or special damages (including but not limited to loss of profit, loss of goodwill, data loss, or business interruption) arising from a member's use of or inability to use the Service, whether such liability is based on contract, tort, or any other legal theory, and regardless of whether the Company has been advised of the possibility of such damages.

The Company's total liability to a member arising from use of the Service shall not, under any circumstances, exceed the total amount actually paid by the member to the Company in the twelve (12) months preceding the event giving rise to the claim. If the member uses the free plan, the Company's total liability shall be NT$0.

The limitations in the preceding two paragraphs do not apply to intentional or grossly negligent acts by the Company, or to liability that cannot be waived or limited in advance under the Consumer Protection Act of the Republic of China or other mandatory provisions of law.

10. Member Indemnification

Members agree to indemnify and hold harmless the Company, its officers, employees, and agents from and against all damages, claims, and expenses (including reasonable attorneys' fees) arising from:

• The member's violation of any provision of these Terms;

• Content uploaded, provided, or processed by the member that infringes, is unlawful, or violates a third party's rights;

• Damages suffered by the Company or a third party due to the member's abuse of their account or violation of the usage rules; or

• The member's use of the Service in violation of applicable law.

11. Force Majeure

The Company shall bear no liability for any failure or delay in performing its obligations under these Terms to the extent such failure or delay results from natural disasters, war, pandemics, government regulations, strikes, disruption of telecommunications or cloud service providers, hacking attacks, or other causes beyond the Company's reasonable control (collectively, "Force Majeure Events"), for the duration of the relevant Force Majeure Event.

12. Privacy Protection

For information on how the Company collects, processes, and uses members' personal data, please refer to the Company's Privacy Policy, which forms part of these Terms.

13. Account Termination

Members may deactivate their account or cancel their subscription at any time via the "Cancel Subscription" button in the Member Center, or by notifying customer service via email (info@supercard-scan.com) or the website's contact form. After deactivation, the Company will handle the member's personal data in accordance with the Privacy Policy. The timing of acceptance and effectiveness of such requests is governed by Article 7 of the SuperCard Refund Policy.

The Company may, at any time, for any reason or no reason, and upon reasonable notice (or without prior notice in serious cases), suspend or terminate a member's account access, without any liability for compensation to the member or any third party.

Following termination of an account, provisions of these Terms that by their nature should survive termination (including but not limited to Sections 6, 8, 9, and 10) shall remain in effect.

14. Amendment of Terms

The Company reserves the right to amend these Terms at any time. Amendments will be posted on the official website and take effect as of the date of posting. Continued use of the Service after such amendments constitutes your agreement to the amended Terms; if you do not agree to the amended Terms, you should immediately stop using the Service.

15. Governing Law and Jurisdiction

The interpretation and application of these Terms, and any disputes arising from these Terms, shall be governed by the laws of the Republic of China (Taiwan). The parties agree that the district court having jurisdiction over the Company's registered location (e.g., the Hsinchu District Court, Taiwan) shall be the court of first instance.

16. General Provisions

• Severability: If any part of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full effect.

• No Waiver: The Company's failure to exercise, or delay in exercising, any right under these Terms shall not constitute a waiver of that right.

• Entire Agreement: These Terms (together with the incorporated Privacy Policy and Refund Policy) constitute the entire agreement between the member and the Company regarding the Service, superseding any prior agreements or understandings between the parties on the same subject matter.

• Assignment: Members may not assign their rights or obligations under these Terms to any third party without the Company's prior written consent. The Company may assign its rights and obligations under these Terms to a third party in connection with a merger, reorganization, or business transfer, and will notify members via announcement on the official website.

• Notices: The Company may deliver notices related to these Terms to members via email, announcements on the official website, or in-service notifications, and such notices shall be deemed delivered upon dispatch.

• If there is any discrepancy between the Chinese and English versions of these Terms, the Chinese version shall prevail.

17. Contact Information

If you have any questions regarding these Terms, please feel free to contact us:

• Email: info@supercard-scan.com

• Phone: +886 3559 5858

• Address: 3F, No. 55 Jinggong Road, Xinfeng Township, Hsinchu County, Taiwan